Privacy Policy

Your trust is important to us

We are committed to protecting the privacy of our users. The data we process can be divided into: data provided by the user, data observed from the use of online services, and data derived through analytics. We use this data to deliver and personalize services, support customer operations, and advance product development.

1. General

Your privacy is of utmost importance to us. This document describes what personal data Tekve Oy may collect about you when you use the tekve.fi website and/or services. With this privacy statement, we ensure compliance with the security and privacy regulations of the EU General Data Protection Regulation (GDPR) and Finnish law.

Tekve operates in accordance with European Union data protection laws and Finnish legislation. Tekve processes personal data using secure tools and in accordance with good processing practices. This document also covers the terms of use of the tekve.fi website. All rights to the tekve.fi web services, website, and their content are reserved. By using the website or services, you agree to these terms.

2. Personal Data Collected in Digital Environments

Personal data refers to any information from which a natural person can be identified, whether in written, visual, or digital form. In addition to personal data, non-identifiable and anonymous information (such as operating system log details) may also be collected.

Personal data may include names, contact details (address, phone number, email address), business registration info, billing details, information about ordered services or products, and other customer relationship management data.

Personal data may be collected through digital platforms, such as online forms, surveys, or contact requests. Tekve uses this data to deliver cybersecurity services, process invoices, coordinate client communication, and manage marketing relationships.

3. How We Use Personal Data

Personal data is processed using secure tools and systems. Access to personal data is strictly restricted to authorized personnel who require it to perform their professional duties.

Any communications containing personal data must be sent via secure transmission methods. The company is not liable for any direct or indirect damages arising from messages sent over open, unencrypted networks.

4. Disclosure of Data

Client data may be disclosed to third parties only with the explicit consent of the client (e.g., for direct deliveries). If necessary, data may also be transferred outside the EU/EEA region in accordance with legal requirements.

Client data may be visible to trusted partners in connection with standard operations, such as payment processors (banking systems), accounting firms (bookkeeping), or official regulatory authorities where legally required.

5. Accessing and Managing Personal Data

Tekve reserves the right to temporarily suspend online platforms for scheduled maintenance or security updates.

6. Cookies and Similar Technologies

Tekve utilizes cookies and related tracking methods to operate the website, save user preferences, enable secure logins, and analyze site performance.

7. Data Protection Rights

Every client has the right to request access to their stored personal data, demand the rectification of errors, or request completion of incomplete files. Requests must be sent in writing to the controller. The controller may require verification of identity.

Individuals have the right to request the erasure of their personal data, or restrict processing within the boundaries of the General Data Protection Regulation (GDPR). All such requests must be sent in writing to the controller.